Shipping policy

Shipping Policy for Dropshipping Store

At Bold Threads Co , we strive to offer a seamless shopping experience for all our customers. Below is an outline of our shipping policy to help you understand the process, timelines, and any additional details you might need to know when placing an order.

1. Order Processing Time

  • Orders are typically processed within 2-5 business days. Please note that our fulfillment centers are located worldwide, and this can sometimes cause slight delays.
  • Orders placed after 3:00 PM (local time) or on weekends/holidays will be processed the next business day.

2. Shipping Times

  • Standard shipping times vary based on the destination and the supplier's location. We offer the following approximate delivery times:
    • Domestic Orders: 7-14 business days.
    • International Orders: 14-30 business days (depending on the country).
  • Please note that shipping times may vary depending on the carrier, product availability, and other factors outside of our control.

3. Shipping Methods

  • We offer a range of shipping methods depending on the product and the destination. The shipping options available will be presented to you during checkout.
  • Shipping carriers used may include but are not limited to:
    • USPS
    • FedEx
    • DHL
    • Local courier services

4. Shipping Fees

  • Shipping costs are calculated at checkout based on the size, weight, and destination of your order.
  • Some orders may be eligible for free shipping. This will be indicated at checkout, if applicable.

5. Tracking Your Order

  • Once your order has been processed and shipped, you will receive a tracking number via email. You can use this number to track your shipment through the respective carrier's website.
  • Please allow 24-48 hours for tracking information to update after you receive your tracking number.

6. Order Issues & Delays

  • While we strive for fast and accurate shipping, delays can occur due to high demand, shipping carrier issues, or customs processing (for international orders).
  • If your package does not arrive within the expected time frame, please reach out to us, and we will help investigate and resolve the issue.

7. Customs, Duties & Taxes (for International Orders)

  • For international orders, you may be subject to import duties, taxes, or customs fees, which are the responsibility of the customer.
  • We recommend that you check your local customs regulations before placing an international order.

8. Incorrect or Incomplete Shipping Address

  • Please ensure that your shipping address is accurate and complete before finalizing your order.
  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a mistake is made, please contact us immediately, and we will do our best to assist.

9. Lost or Stolen Packages

  • In the unfortunate event that your package is lost or stolen after delivery, please contact us immediately, and we will help investigate the situation with the carrier. We are not responsible for lost or stolen items once they have been delivered to the provided shipping address.

10. Return and Refunds

  • For detailed information on our return and refund policy, please visit our [Return & Refund Policy Page]. Please note that most dropshipping products are non-returnable, but we will work with you to resolve any issues that arise.

If you have any further questions or concerns regarding shipping, feel free to contact us at oisinboyle1feb@outlook.com .

Thank you for shopping with Bold Threads Co.